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homer_the_new_fail_whale_by_edwheeler

Using Hootsuite, here are the most popular tweets from @m_eye during October:

1. Reasons people click on banner ads [pie chart] http://ow.ly/tJvX

2. http://ow.ly/sTNJ – 5 year old boys kills 800 pound ‘gator in Houston. Reminded me of this Onion feature – http://ow.ly/sU1X

3. The latest Samsung mobile phone viral. Not up to their usual standards as far as I’m concerned. Thoughts? http://ow.ly/y5df

4. Most Twitter users have less than 10 followers – http://ow.ly/u1Ql

5. 10 amazing facts about dreams – http://ow.ly/u1N9

6. A short talk from Planningness about embracing, rewarding, and learning from failure http://ow.ly/wscW

7. Estee Lauder is offering women free makeovers and photos to use as their profile pictures on social networks http://ow.ly/tKT

8. Good overview of some of the discussions that took place at the #IPASocial event last night from @nicspic2608 http://ow.ly/tf3K

9. Funny list suggesting how the world of tomorrow would look if the internet disappeared today http://ow.ly/vMrM

10. What brands can learn from online dating – http://ow.ly/tF6m

As deadlines for many grad scheme applications are approaching there are likely to be many young people who will be left disappointed and feeling that it’s an uphill battle to get into the advertising industry. Having gone through the process myself I wanted to offer some advice to those who are now in a similar situation to the one I was in last year.

1. Read about the industry

The world of advertising is ever evolving and if you don’t keep up with the new trends and approaches you will find yourself getting left behind very fast. A good way to keep up is to create an RSS feed using a tool such as Google Reader to aggregate all the news stories from marketing blogs and websites into a manageable list. If you check out my blogroll list you will find a good collection of sites to start your own news aggregator (a lot of them are planning related).

As well as keeping up with the industry you should try to maintain an interest in current affairs; and don’t forget about your own personal interests as well, the industry is fuelled by ideas that are generated outside of the office.

2. Create a social brand

The first thing that I did when I realised that my CV wasn’t enough to make people pay attention was to start this blog. It gave me the opportunity to show my thinking and knowledge of the industry. An agency inbox gets flooded with speculative applications every day, so to try and make yours stand out can be difficult. You need to offer an insight into yourself and your thinking by using the tools that the internet provides. Create a blog and provide a link to it in your CV, updating it as much as you can.

It’s a good idea to create a Twitter account and to try to tweet regularly about advertising and marketing news stories that have grabbed your attention. A large number of people in the industry are active on Twitter, and showing that you have an understanding of social media is something that an agency may see value in.

You should also create a LinkedIn profile as employers often take the time to review this site to see how proactive you have actually been in your job search and using all the resources available to you.

3. It’s not who you know, it’s who you make the effort to get to know

A lot of people will tell you that getting a job in the industry is all about who you know. In a way they are correct, it is very difficult to get into the industry if you don’t know anyone who currently works at an agency. This time last year my connections to the industry were all friends who had recently joined agencies at a junior level, some on grad schemes, others not. Although I knew people on the inside, they were not in any position to get me recognised and help me get a job. Consequently I had to go about networking for myself, creating relationships with people who could help me find an opportunity to progress.

Using social networking sites, attending any relevant presentations and getting into discussions with people in the industry will allow you to create a network. You will find that a network will help you find out about vacancies a lot faster than if you were to rely on job listing sites. Some jobs may never need to be listed due to the level of demand, so it pays to make the effort and get connected.

4. Be creative with your application

As you can expect to be up against a significant amount of competition, it’s important that you make your application stand out. A friend of mine got his job after creating a video CV which mimicked the Nike ‘take it to the next level’ ad (I’ve not been able to find it so presume he has taken it off YouTube).

Alternatively, taking your application offline can actually be advantageous now as so many use email. A paper application coming through in the post is now such a novelty that it may end up being given more time than a rushed email. It doesn’t hurt to throw in a treat, like placing your CV in a box of chocolates; they are bound to be opened after all! At Mason Zimbler we have seen some very creative applications and they certainly get noticed (no food sent through yet though).

The industry is all about creativity so it only makes sense to take the opportunity to show how creative you can be.

As an additional point, always check for any grammatical errors before sending anything to anyone in the industry. Your application will not be taken seriously otherwise (I’m still grammatically inept, but I’m gradually having it beaten out of me by our guys in copy!).

5. There’s more to life than grad schemes

This time last year I had received a number of ‘thanks but no thanks’ emails in response to my grad scheme applications. The days spent answering wacky questions in hope of getting into adland had been for nothing. The grad scheme circuit is highly competitive with tens if not hundreds of applicants per vacancy. Because of this many people will find they miss out and then wonder how else they are going to get into the industry. My advice is to find out about all the agencies that are located around you. If you go to London there are hundreds of agencies, but you may also be surprised to find some smaller agencies with great clients located right on your doorstep.

Getting into a smaller agency can allow you to be hands on a lot sooner than if you go through the grad scheme at a larger agency. You can expect to be working on client jobs from day one and there is a far greater opportunity to make a name for yourself in an agency that is a bit smaller and maybe slightly more innovative in their approach.

6. Offer to work for free

The key to this is gaining experience. Many people complain that getting into the industry can feel like a chicken or egg situation. Agencies want people with experience but getting that experience can be hard to come by. The best approach is asking for a week or so of free work experience.

You can expect to be assigned simple tasks relevant to your discipline, while also carrying out the standard intern duties of making tea and generally helping the agency run smoothly. It is all very much bottom of the ladder stuff, but it is key to getting your first taste of agency experience.

This experience will help you understand the way a job goes through an agency, the various roles that exist and, maybe most importantly, it allows you to find out if agency life is actually what you want (it isn’t for everyone!).

7. Don’t give up

The application process is all about perseverance. I was applying for jobs from October 2008 and only become a full-time employee at my agency at the start of September 2009. I spent 3 months getting experience prior to my first paycheck, firstly via unpaid work experience and then the IPA summer school scheme.

The industry is gradually recovering now following a tough year or so where marketing budgets were cut significantly and jobs were drying up, consequently there are agencies who are growing and looking to increase their staff numbers. You just need to make sure you are ready to be noticed when the opportunity arises.

‘If Facebook were a country it would be the 4th largest in the world’

How many times have you read that over the last year (with the figure adjusted accordingly).

Facebook isn’t a country, a country is a politically controlled geographical area (so Wikipedia tells me…realiable source?). What kind of government runs Facebook, what is this geographical region, does it have an anthem? (YES! Rebel Virals made it [cheeky plug]).

I’m aware the statement is for effect, to make people realise how significant the site is, add to this the latest research that found 1 in 7 pages views in the UK are on Facebook and you start to appreciate the behemoth that the social network has become.

I’m just very weary of classifying a web site as a country, people then expect a consistent culture to exist, some form of pen portrait for a user. In reality the very fact the site is of such a significant size results in it being impossible to classify its users as much more than light, moderate and regular visitors. In terms of matching people from across the globe based on them having a Facebook login, I’m incredibly skeptical; there’s a reason ads are targeted on the basis of the personal information listed on each profile.

I’m now eagerly awaiting the claims that the internet is the largest continent, Oprah’s Twitter following is entering the World Cup and Jedi is now a more popular religion that Christianity.

Brand slam

There has been a growing trend over the last year or two of American brands producing combative advertising that targets their competition. This used to be a frowned upon practise but apparently those frowns have been turned upside down (sorry!) to now be a norm of stateside ad tactics.

This last week has brought it all to a head, primarily due to the Apple ads that have had the same premise for the last few years. Justin Long, the Mac, is pitched against a Bill Gates look-a-like, the PC (basically Microsoft) on a standard Apple white background. Previously these ads had been quite light, closer to Apple gloating rather than being negative towards Microsoft. That all seems to have changed with the latest series, where it appears that Apple have realised Windows have put together a decent OS and don’t quite know how to deal with a product that is a genuine threat (as opposed to the last 3 years of joking about Vista). Check them out below:

Apple may be handing out brand bashing when it comes to OS, but they have also received a bashing in the smartphone market this week with Verizon releasing the iDon’t viral to increase awareness of its upcoming Droid phone (Droid on the basis that it is first phone to offer Android 2.0). Again it’s a little forced, with the features of the phone explained by ripping of the Apple white background ads along with the latest jolly coffee shop song. The video lists the features as things the iPhone doesn’t have/do. Check it out below:

Both campaigns are online only affairs that have generated a fair volume of conversation and questions regarding how appropriate the approach is.

I’m not a fan at all, it’s as if reality TV is coming to advertising. I expect advertising to amuse me in a manner than I find intelligent and witty, these seem to have been written by the bitchiest person in the industry alongside the laziest Planner. The end result feels like it has been written in lipstick on the back of a womans toilet cubicle.

Some older examples of combative advertising in the US can be seen here.

Buzz for Good

Buzz4Good

Over the last month or so I’ve been let loose to play with some social media monitoring tools and weigh up their business potential. I now like to think I’ve got good a grasp on what they can do in commercial terms, but I was always tempted to delve into more general social insights.

I investigated how much of an effect Banksy had in social media since his exhibition in the Bristol museum. It was significant. People use social media to talk about social stuff, so obviously they were talking about queuing for hours…even I did! I would have liked to search for my friends and develop some personality profiles for them based on their activity across social media. But I didn’t. It felt a little close to the line!

Anyway, at no point did I give real consideration to how these social tools could be used to help with social issues. Searching keywords across social media channels isn’t just about figuring out whether Twitter or Flickr is more popular with Apple customers. The potential to put these tools to use to help people with personal issues is huge and this only dawned on me when reading this article by Jonathan Nyguen for 360 Digital Influence. In it he ponders how Radian 6 could be used to prevent suicides and mass murders. It’s rational thinking, though some of his points aren’t quite right (sentiment analysis in Radian 6 is a manual process), the idea behind it is great. When you consider the bigger picture, this use of the tool is the most obvious, charities should be getting the use of these tools to help them help others before their situations get out of hand. The Samaritans could be using it not just to prevent suicides, but to reach out to people who are involved in communities for eating disorders, or who are self harming etc. The tool would allow them to be proactive in finding these people before they have to be reactive in handling that last gasp phone call from somebody who is on the edge of ending their life.

With this in mind I’m encouraging all social media monitoring providers to offer at least a discount on their tools to charities who will be able to put them to use in a positive social sense, if not provide the tools to them for free. If it can bring about positive change, then let’s make sure it happens.

Buzz for good – #Buzz4Good.

My posts from a few months ago were pushing for Spotify to get their service mobile. Now with the announcement that Apple have (quite surprisingly) given the thumbs up to the Spotify iPhone app & todays release of the smartphone app, I thought I would also add my thumbs up to what could be the strongest argument for the ‘Freemium’ business model so far.

The app is only going to be available to those who have signed up to the premium service, charged at £9.99 a month. Prior to the apps launch that monthly fee meant you avoided interruptions from Jonathan or any of the insightful tit bits from the idiots who have decided to call Spotify’s voicemail. It also occasionally got you access to musical content a little earlier than the non premium user. Not great value for money, unless you really hate Jonathan.

However, one watch of this promo for the iPhone app should be enough to get you excited (if you like music that is).

Offline access to your playlists, streaming available via 3G as well as wi-fi and all the search functionality of its desktop equivalent. It’s looking like a great little package that I believe could become the most profitable app in the iTunes store so far. Are you sure you’ve not shot yourself in the foot here Apple?

No, this will drive smart phone sales once established as cloud content becomes widely accepted. The worry of not being able to play the music on an iPod will disappear and the mass market will turn to mobile devices that support the cloud content they use on their computers. Had Apple turned down the Spotify app, it would have left the Google Android platform to be the sole mobile OS offering Spotifys mobile application, resulting in Google having a great argument for choosing Android over the iPhone. Now that would have been Apple shooting itself in the foot!

I’ve just enjoyed reading through this slide show from Paul Isakson:

It got me thinking about what drives people to use social media in the first place.

It’s likely that the majority of you who are reading this have a Twitter account, a Facebook profile, probably a LinkedIn profile, some sort of RSS reader, maybe a Lastfm profile and some other profiles on sites that are relevant to your hobbies and interests. Ask yourself this, why did you join them? What did you expect to find on these sites? How have they benefited you? How have they changed the way you go about your offline activities?

I think it’s important to untangle this huge net that marketing & PR via social media has become and take a step back. Look at it from the start of your own journey into social media; never forget that even though you may have been on Facebook for 4 years, some people are only just signing up for a profile today. How do you make their first steps into social media that little bit more enjoyable & engaging?

Sentiment

A lot of people, myself included, believe the big money in social media monitoring will come from producing a fool-proof algorithm that can interpret sentiment online.

At the moment tools such as Scout Labs  provide around 70% accuracy when it comes to understanding the tone and feelings expressed online, determining the language used to be positive, negative or neutral. This is a good start, but the fact that Scout Labs includes an option to adjust the category of sentiment that has been determined by the engine is an open acceptance that the system is still deeply flawed.

Many free social media tools such as Social Mention, Twendz and Samepoint provide sentiment feedback within their services, but I can’t help feeling that the returns you get from these tools are extremely basic, often with very high levels of comments being categorised as ‘neutral’ when they are anything but.

So, brainstorm (or fail!) moment. What if sentiment scoring worked in a similar format to the Facebook ‘Like’ option. Instead of the brand trying to monitor and measure all of its mentions across the net, their evangelists would act to ‘rate’ the sentiment expressed in a blog post, the sarcasm in a tweet or the tone of a wall post. It would be the Wikipedia of sentiment analysis, controlled by the people who are passionate about the brand, allowing for interpretation of human slang and potentially developing a stronger brand community.

It would only work for brands such as Apple, probably bring about another nightmare for Skittles and most likely be totally useless as Coke and Pepsi fans nuke it out to convey each brand as the most hated producer of cola.

But what if it worked!?

Queuing for a queue…Banksy

As a Bristol resident who currently works within 30 seconds walk of the Bristol Museum, it’s been hard not to notice the queue that forms every day for the Banksy vs Bristol Museum exhibition. If you’re not from Bristol it’s probably a good idea to give you a few images to gain an insight into the ‘British’ mentality going to an extreme. We’re not just good at queueing, we’re the best and here’s the proof:

So, you get the idea that the queue’s long. Very long. Normally 2 and a half hours long. So long that they have to now close a street to house the queue. That’s long.

But this made me think…if there’s a queue lasting 2 and a half hours outside the museum, do you really need this poster outside to advertise?

What would have happened had there been no poster, no announcement of the event…wouldn’t that be more fitting with Banksy’s ethos? Maybe not, especially judging by how quickly his recent work in Mali became common knowledge!

So, the queuing is rubbish, true. However, should you be unsure if it’s worth the wait, as one of the many who have had the pleasure of getting inside Bristol museum since the exhibit opened, I can confirm it’s time well spent. But wouldn’t it have been a great social experiment to have not told anyone!?

Social Media

Social media, it’s all a bit cool for school at the moment, everyone wants to know how to get the most out of it without committing resources to it in case it all goes wrong. Well it’s got to the point where the numbers are talking for those that have thrown their weight behind their Twitter profile, blog responses and a facebook fan page.

Everyone uses Dell as an example of successful use of social media, they make people aware of their top offers via Twitter, they have the Ideastorm site for customers to suggest improvements, and generally they seem to be getting it right. This is supported by research which shows Dell to be the 9th most mentioned brand on Twitter and the 2nd most engaged brand on Twitter.  Now the figures are also showing that the brands that are most engaged within social media are showing the most significant increase in revenue.

I’m aware these brands are all fairly strong, and would have most likely reported an increase in revenue anyway, however, with such a strong social media presense it can only have added to the growth in revenue. It also means that bloggers are more likely to mention your brand, increasing the number of evangelists, and consequently increasing your brands visibility across the internet. And mentions make money…at least that seems to be the case!

So, if you ever needed to persuade your F.D. that social media needs to become a key part of your brands marketing strategy, it would seem now is the time!

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